The information contained in the Blue Shield of California Promise Health Plan directories is gathered from new provider forms or contracts.
It can also be gathered during office visits, over the telephone, or through the Blue Shield of California Promise Health Plan web site.
It is changed if there is new information. Blue Shield of California Promise Health Plan validates its network information every three months and credentials its
participating providers at least every three years. Blue Shield of California Promise Health Plan makes every attempt to validate information contained in the directories, however, certain information is self reported.
The information listed in this directory is subject to change. If you have any questions regarding the status of a particular provider,
please contact Member Services toll free at 1-855-905-3825 from 8 a.m. to 8 p.m., seven days a week or TTY/TDD 711 for the hearing and speech impaired during the same hours.
If you have difficulty in reading or understanding this information, please contact Member Services toll free at
1-855-905-3825 for help from 8 a.m. to 8 p.m., seven days a week.
Women may go to any OB/GYN in their PCP's network without a referral. Ask your doctor or call Member Services if you do not know an OB/GYN in your PCP's network.
Accessibility Code Explanations
SR: This information is self reported by the provider.
Blue Shield Promise Health Plan has not verified this information.
The presence of the following codes indicate the provider location is accessible with this area.
P: Parking
EB: Exterior Building
IB: Interior Building
E: Exam Room
R: Restroom
T: Exam Table/Scale
W: Wheelchair
ME: Medical Equipment
PTA: Public transportation accessible within half a mile of the provider facility.
Cultural Competency:
CC : Cultural Competency reported
NR: Cultural Competency not reported
Non Physician practitioners legend:
NP: Nurse Practioners
PA: Physician Assistant
CNM: Certified nurse midwives
CNS: Certified Nurse
Interpreting services are available for all providers through Blue Shield Promise Cal MediConnect
at no cost. An advance notice is needed for face-to-face and ASL interpreting services.
To request services, contact Blue Shield Promise Cal MediConnect Member Services at 1-855-905-3825 (TTY: 711).
8:00 a.m. - 8:00 p. m., seven days a week. The call is free.
For more information, visit
www.blueshieldca.com/promise/calmediconnect . This is subject to change.
You may receive services from any of the providers on the list that are affiliated with your PCP’s
medical group. For some services, you may need a referral from your PCP.
